What is Direct Repair?

Save time after a collision by going to an accredited Direct Repair shop to get an approved Manitoba Public Insurance (MPI) Claim estimate.

What Does “Accredited Repair Shop” Mean?

An MPI-accredited repair shop is a collision centre that meets strict standards for completing safe and proper repairs. These standards are set by Manitoba Public Insurance (MPI).

Fast Forward Your Claim 

Now, after a vehicle collision, eligible claims can be estimated and processed directly through a Manitoba Public Insurance (MPI)-accredited collision repair shop. This saves you time and the hassle of taking your car to two different locations.

Repairing Newer Vehicles

Many newer vehicles are made with materials and technologies that improve safety and fuel efficiency. Repairing these may require specialized training, equipment and methods available only from an Original Equipment Manufacturer (OEM) or certified facility. CARSTAR is certified to do many such repairs. Once we know your vehicle’s make, model and year, we can properly assess your repair requirements. 

Had an Accident?

Here's what to do next.



Document the Event

If another car was involved in the collision, take photos of the damage on both vehicles. Exchange names, contact info, driver’s license and license plate details with the other driver. Note the time, date location and particulars of the incident.  


Report the Claim

Contact Manitoba Public Insurance to report the collision and find out if you're eligible for Direct Repair. If you are, ask for your Manitoba Public Insurance (MPI) Claim Number.

Call MPI 1.800.665.2410



If you learn that you're eligible for Direct Repair, call the number below. Tell us your MPI Claim Number and license plate number. We'll arrange for a tow if you need one, assess the damage and manage the claim on your behalf.

Call 204-979-5121

CARSTAR Direct Repair Hotline 24/7
Call 204.979.5121