CARSTAR Direct Repair Hotline 24/7 Call 204-938-7000

Been in a car accident? Here's what to do next.

First, contact Manitoba Public Insurance (MPI) to report your Autopac claim. Once eligible, you will be given an Manitoba Public Insurance (MPI) Claim Number. 

Next, call CARSTAR Collision & Glass Service and tell us your Manitoba Public Insurance (MPI) Claim Number and license plate number.  We will then assess and fix your vehicle and work with MPI to process the repair based on the MPI-approved estimate. 

What to do After an Accident

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Exchange Info

If another car was involved, exchange names, contact info, driver’s license, license plate and car make, year and model with the other driver. 

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Take Photos

Take photos of any damage on your vehicle and any other vehicle involved, for your claim.

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Get the Details

Write down or type the details of the accident into your phone. Note the time, date, location and how it happened.

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Record Your Witnesses

Take down the name and contact info of anyone who witnessed the accident. 

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Report The Accident

  • Make sure you have the info you’ll need to fill out an Manitoba Public Insurance (MPI) Accident Report.
  • Call Manitoba Public Insurance (MPI).

Winnipeg: 204.985.7000 Outside Winnipeg/MB: 1.800.665.2410

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Get Your Claim #

During your call with MPI they will inform you whether or not you are eligible for direct repair and give you your claim number.

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  • Call 204-938-7000
  • We'll arrange a replacement car for you to use while your vehicle is being repaired.
  • If you're car is undrivable, our Dugald location accepts tow-ins. Please call us at 204-663-4008
  • Then, we'll assess the damage and work with MPI to process the repair based on the MPI-approved estimate.
CARSTAR Direct Repair Hotline 24/7
Call 204-938-7000